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How we keep your account and payment details secure

When you open an account on rajacuan77, your personal information and payment history are encrypted using bank-level security.

Encrypted account accessSecure payment storagePrivacy-first design
rajacuan77 How we keep your account and payment details secure
REACH OUR TEAM

How to ask about your data

You can request access to your personal information, ask us to correct details or withdraw your data by contacting our privacy team.

Live Chat Open the chat widget in your account lobby or on this site.
Email Support Send your privacy request to support@rajacuan77.
Phone Verification For urgent account-security concerns, call our Jakarta support line during business hours.
DATA HANDLING DETAILS

Security practices that protect your privacy

rajacuan77 uses HTTPS encryption on every page so your login and payment details stay private during transit.

Encryption in Transit

All data moving between your device and our servers uses HTTPS. Logins, deposits and withdrawal requests are encrypted so intercepting traffic reveals nothing.

Payment Gateway Separation

DANA, OVO, GoPay and QRIS transactions are processed by independent payment providers. rajacuan77 does not store your bank account numbers or card details.

Withdrawal Verification

Before we release funds to your DANA, OVO, GoPay or QRIS account, we verify your identity via email and phone to confirm the request matches your profile.

Session Security

Your account logs out automatically after 30 minutes without activity. On public or shared devices, always log out manually after finishing play.

Data Retention Policy

We keep your account data for 3 years after your last login or withdrawal. After that, we move it to secure archive storage. You can request permanent deletion anytime.

Privacy Contact Officer

Email [email protected] with any data-handling question. Our team confirms receipt within 24 hours and responds fully within 7 business days.

Privacy questions we answer often

Browse common questions about how rajacuan77 handles your personal information, payment data and account security below.

No. We share your information only with payment processors (for DANA, OVO, GoPay and QRIS deposits), our support team and legal authorities if required by law. We do not sell or rent your data to marketers or third-party platforms.

When you request account closure, we stop using your data for marketing and gameplay. We retain it for three years to comply with anti-fraud rules, then securely delete or archive it. You can request early deletion by emailing [email protected].

Contact our support team via live chat or email [email protected] with your account username. Request a data export and we'll send you a file containing your profile, deposit history, withdrawal records and game activity within 7 business days.

No. Payment processors handle those transactions directly. rajacuan77 stores only your deposit dates, amounts and confirmation numbers — never your bank details, account numbers or card information.

Yes. In your account settings under Notifications, uncheck marketing emails. You'll still receive account-security alerts and withdrawal confirmations. You can also email [email protected] with the subject 'Unsubscribe' to remove yourself entirely.

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. Blocking cookies will log you out frequently. You can adjust cookie settings in your browser — most browsers have a privacy or security menu where you control acceptance.

We send a reset link to your registered email and may ask you to confirm your phone number via SMS or OTP. This prevents someone else from accessing your account. After you reset your password, log in fresh and change any other details you want updated.